Thinking about working with us but not sure whether we would be a good fit for you? Here are some lovely things our current wonderful clients have said about us.
“The opinions and real-world experience were invaluable”
I can’t thank Kirstie at Cygnul enough for the help and advice given during a recent meeting. The opinions and real-world experience were invaluable.
As a result of the meeting and feedback from Cygnul, we backtracked from the sales model we intended to follow and increased our admin staff levels to deliver better customer service through a much better CRM and sales platform.
We were also inspired to go that bit further and integrate some clever new tech into our business. The net result was far less workload per head, increased sales revenue and a very nice bottom line.
Its the best thing we ever did 🙂
Lee Scott, Company Director
“I would have no hesitation recommending them to anyone considering outsourcing”
Cygnul, now under ownership and management of Kirstie York, has undertaken the duties of Club Secretary of Worcestershire Disability Football Club for several years. This involves conducting all the main administrative communication and processes required of a Football Association Charter Standard Club (the KiteMark Standard for Clubs).
Cygnul has proven to be an efficient and invaluable member of our team. Kirstie and her staff deliver a very competent, efficient and friendly service and I would have no hesitation recommending them to anyone considering outsourcing their secretarial or administrative operations.
Derek J Cunningham MBE, Chair – October 2020
“We have an open and partnership-based working relationship”
NLPtCA appointed Cygnul Services in 2017 as the result of a competitive process. We wanted a capable pair of hands to provide administration services for our membership association. Since that time the Cygnul team has become a trusted and highly valued business partner.
Cygnul carries out all our membership administration procedures (ie complex client management), our financial administration (invoicing, collections, management accounting) and business compliance. We have an open and partnership-based working relationship that allows our team to focus on strategy and growth while Cygnul takes care of just about all of our back-office and client reception functions.
The precision with which the Cygnul team works and their creativity in suggesting ways in which we can improve our client services has been particularly valuable. We highly recommend them.
Liz Watkins-Young for the NLPtCA Board
“I have been impressed with Kirstie’s professionalism and accurate record keeping of key board decisions and minutes“
As CEO of the Smallwood Trust, I have worked with Kirstie for more than three years. I have been impressed with her professionalism and accurate record-keeping of important board decisions and minutes.
This has been especially important over the last three years as the Trust has gone through a period of transformational change where the accurate recording of discussions has been crucial to supporting our improved governance arrangements.”
Paul Carbury, Chief Executive Officer at Smallwood Trust
“Kirstie has been responsible for many great ideas, cost reduction measures, efficiency improvements and identifying more effective ways of working”
Having known and worked with Kirstie for many years, I can honestly say that she is a very creative and innovative individual who adds value and definitely thinks outside of the box.
She has been responsible for many great ideas, cost reduction measures, efficiency improvements and identifying more effective ways of working; she appears to have a knack for visualising things and then mentally re-arranging them to ways you may not have thought of.
Kirstie is a very people person, a team player with excellent communication skills, a definite asset who I would highly recommend to any organisation thinking of utilising her services.
Tracy Andrew, Director, Membership Association
“Very professional, personable and with a really positive, can-do attitude”
Just spent a day with Kirstie York and her team at Cygnul. Great team. Very professional, personable and with a really positive, can-do attitude. If you need help running your business then I can’t recommend Kirstie and her team highly enough.
John Field, Director, RapportTech Limited